What can I do if I'm having trouble logging in?

To reset your password, click the blue link on the sign-in page that says "Reset your password," and enter the e-mail address you used to sign up. You should receive an e-mail to help you choose a new password. If this does not work, contact customer support on live chat via the "Tell us how you're doing" widget, or email [email protected] and we will be more than happy to reset your password for you.