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What can I do if I'm having trouble logging in?
What can I do if I'm having trouble logging in?

How can I reset my password, and what should I do if I'm experiencing difficulty resetting my password?

Firecracker Bot avatar
Written by Firecracker Bot
Updated over a week ago

To reset your password, click the blue link on the sign-in page that says "Reset your password," and enter the e-mail address you used to sign up. You should receive an e-mail to help you choose a new password. If this does not work, contact customer support on live chat via the "Tell us how you're doing" widget, or email [email protected] and we will be more than happy to reset your password for you.

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